Frequently asked questions
Learn a little more about our services
What services does Mentalmatrix offer?
Mentalmatrix provides a wide range of online therapy services, including individual therapy, couples therapy, family therapy, and specialized treatments such as cognitive behavioral therapy (CBT) and mindfulness sessions. Our services are designed to be a
How do I choose the right therapist?
Mentalmatrix has a diverse team of licensed therapists and psychologists with various specialties. When you sign up, you'll fill out a brief questionnaire that helps us match you with a therapist who best fits your needs and preferences. You can also brow
Is online therapy as effective as in-person therapy?
Numerous studies have shown that online therapy can be just as effective as in-person therapy for many mental health issues, including depression, anxiety, and stress management. Our platform ensures that you receive high-quality care through secure video
How are the sessions conducted?
All therapy sessions are conducted via secure video conferencing. This allows you to communicate with your therapist in real-time from the comfort of your home or any private space you choose.
How can I ensure my privacy is protected?
Protecting your privacy is our top priority. Our platform uses advanced encryption technologies to secure all communications and data. We adhere to strict confidentiality policies to ensure that all your personal information and session details are kept p
What if I am not satisfied with my therapist?
We strive to ensure a good match between therapists and clients, but we understand that sometimes adjustments may be needed. If you feel your therapist is not a good fit, you can request a change at any time through our platform, and we will facilitate a
How do I get started with Mentalmatrix?
Starting therapy with Mentalmatrix is simple. Just register on our website, fill out a detailed intake form to help us understand your needs, and select a therapist who fits your requirements. Once you're set-up, you can schedule your first session direct
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